Answers to Frequently Asked Questions
The following information covers many commonly asked questions regarding working as a Background Performer.
For additional information, or if you have any questions, please contact ACTRA Ottawa.
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Introduction & Overview
A background (BG) performer is a performer not required to provide dialogue who adds “atmosphere” to a scene, either alone or as a member of a group. The responsibilities and exact definitions of a Background Performer are outlined differently in our two largest collective agreements, the Independent Production Agreement (IPA) C201 and the National Commercial Agreement (NCA) 207.
All ACTRA members are professional performers who are protected by ACTRA’s various agreements when they work. For their part, ACTRA members agree to conduct themselves professionally and to abide by ACTRA’s Constitution and By-Laws.
Much of the information on this page is specific to working on productions governed by the IPA, such as films, television, and digital media. If you have a question about working on a commercial, please contact ACTRA Ottawa
Are you on Set Right Now?
Have copies of everything! You should have electronic copies of your ACTRA card (front and back), your Workplace Safety Awareness Certificate and your proof of residency paperwork readily available.
Do not take any pictures on-set without permission, and do not post anything on social media that would reveal production details. Notice what’s in the background of your photos. If in doubt, ask.
The workday is divided into 6-minute increments (IPA). (See the conversion chart below)
6 Minute (one-tenth (1/10) hour) Increment Chart
Minutes | Percentage of an hour |
6 | 0.10 |
12 | 0.20 |
18 | 0.30 |
24 | 0.40 |
30 | 0.50 |
36 | 0.60 |
42 | 0.70 |
48 | 0.80 |
54 | 0.90 |
60 | 1.00 |
Productions use a 24-hour clock. Here is a 24-hour time conversion chart.
Need to contact ACTRA? Call or email ACTRA Ottawa: 613.565.2168
24/7 Emergency Reporting – HAVEN Helpline: 1-855-201-7823 (Harassment, Anti-racism and Violence Emergency Network) is a national, bilingual critical incident reporting line available to members of ACTRA (excluding UBCP/ACTRA members), Canadian Actors’ Equity Association and the Directors Guild of Canada (DGC).
Getting Work
Agents
Finding an Agent
ACTRA Branches have list agencies on their websites. But be forewarned, inclusion in the directory does not imply that ACTRA recommends agents or agencies. Agents on the directory are there because at one time they have joined the Entertainment Industry Coalition (EIC) and signed a Code of Ethical Conduct. (Note, the EIC is different from the EICAA, which is another association of agencies.) Although the list is updated frequently, the information provided on the directory may be out of date. ACTRA does not have a contractual relationship with agents and is not in a position to verify whether an agent continues to abide by a Code of Ethical Conduct. There are good agents who are not on the directory. Unfortunately, scam agencies do exist. Prior to deciding on an agent, research them online and get advice through local online acting groups. Ask your fellow performers for recommendations.
At present, in Ontario, you can have more than one background agent. To learn more about your rights in Ontario and how to avoid scams, please visit this resource from the Ontario government.
Agent Contracts
Read and understand the agent’s contract before you sign it. You may want to compare the Code of Ethical Conduct to the terms of a representation agreement you are considering. You have a right to negotiate the terms of a contract before signing. Some agents do not offer a contract.
Signing Fee
Background agents who’ve signed on to the Code of Ethical Conduct can charge a one-time registration fee, to a maximum of $100.00, only in the first year of representation. Be wary of fees that seem outsized. Agents should earn their money by getting you work, not by signing you up.
Commissions
Agents set their commission percentage. Find out what their commission schedule is for you. You owe your agent HST on their commission if they have a registered HST number. Obtain their registered HST number when you sign up with them. You can verify it. HST in Ontario is 13 per cent.
Record Keeping
Keep a receipt/record of every transaction, including booking emails. Keeping track of paperwork and transactions is part of your job as an independent contractor, and it will help you calculate your expenses at tax time.
Complaints
Contact ACTRA. Be aware, though, that ACTRA may not have any recourse. But we still want to know about it. If you fear you are the victim of a scam or fraud, you should contact the police. You can also detail your experiences anonymously with the Ministry of Labour or file a consumer complaint against the talent agent.
Bookings
Confirmation
- An availability check is not a booking.
- Be completely sure that you are available for the dates your agent asks about. If you back out after being booked, it may reflect negatively upon you.
- There is no such thing as a tentative hold.
- You are not booked until you are confirmed. Once your agent informs you that you are confirmed, you are booked
Commitment
- If you are booked for a day, you are booked for the entire 24-hour period. Never double-book yourself or cancel with short notice to accept a “better” booking. You are obligated to honour the original engagement.
- Production will tell you when you are needed within that day, but they may go over. Do not be tempted to try to work on two different productions in one day. You can create expensive problems for both productions, damage your professional reputation and can be disciplined under ACTRA’s Constitution and By-Laws.
- Keep in mind there is always the possibility of a night shoot.
- Production should tell you whether the shoot will be indoors or outdoors, provide a location map, information on parking, wardrobe requests, and shuttle availability.
- Production must tell you about wardrobe requirements, date, time, place, work category, night shoots and use of rain towers at the time of booking.
Coved Testing
- If required, Production will assign you to be COVID tested on a day you have noted you are available. You must be available for all testing days, as well as all shooting days. You will be compensated for COVID testing based on the minimum calls in the agreement (currently a minimum of 2 hours).
- More on COVID protocols here: Coronavirus Updates, COVID-19 Best Practices, Vaccination FAQs
Postponements & Cancellations
- Force Majeure: This means when a Production is interrupted beyond the reasonable control of the Producer (e.g., Government enforced COVID lockdowns, extreme weather events that cause mass cancellations and closures). If cancelled for reasons other than Force Majeure, booked performers will be paid. If postponed, re-scheduling arrangements will be made.
- Change in Scheduled Days: If for any reason other than weather, a production changes a performer’s booking or engagement to another day, certain conditions apply, depending on the amount of notice you’re given, additional payment may be required. A change in your scheduled day requires that a new date be provided.
Documentation Required On Set
All performers need to provide documentation not only to work but to get paid. Have physical copies as well as electronic copies downloaded to your phone or available “in the cloud.” Don’t count on the shooting location having good WiFi or reception.
Documentation:
- Ontario Ministry of Labour, Training and Skills Development Worker Health and Safety Awareness in 4 Steps Certificate
You receive a Proof of Completion Certificate when you have completed the online training module. You must save and/or print the certificate before exiting the module. Keep copies for your records. The Ministry does not store your certificate or keep a record. Nor does ACTRA Toronto have a copy of your certificate. Health and safety awareness training is MANDATORY for all Ontario workers.
- Proof of Residency in Ontario.
Documentation to prove your residency is required for the Producer to receive labour tax credits for you. A few different documents are accepted:
-
- Notice of Assessment for the previous tax year to show where you pay your taxes. You can black out your financial information.
- Personal Identification Cards
- ACTRA Membership Card
- Driver’s License
- Optional: You can upload your documents to Entertainment Partners’ Canada if the production is using it: EP Residency application
Consider a single sheet of paper with back and front images of your cards.
- COVID Test Results (if you received them) Likely, Production will have it electronically.
- COVID Training Certificate If you are given one, have it with you. Each Production may have a different certificate they consider valid.
Tip: Before you go to set, download your confirmation booking email, showing the instructions you were given.
Promote Yourself
ACTRAonline | Background Performers is a searchable database of professional background talent. Build your profile! It’s quick and easy. Make sure to keep your availability calendar updated.
On Set
Food
Productions are not required to feed us but often do. If they don’t, it is your responsibility to bring your own lunch, as there may be insufficient time or access to food at the location. Production is required to provide each of us with a chair and water.
“First Meal” is usually a 1-hour unpaid break.
If your lunch break, from break to resuming work is 30-59 minutes, it is a “paythrough lunch“.
A “rolling lunch” means there is not a scheduled meal break for everyone and Cast and Crew will be broken when they are not required on set.
“Plateau Continu”, “Ontario Hours” and “French Hours” are different names for the same thing – a maximum 11 hour work day which starts with EITHER a 1 hour paid meal break and access to continuing hot buffet for the remaining 10 hours OR starts with a 30 minute paythrough meal plus 2 x 15 minute meal breaks during the rest of the 11 hour day to access the continuing hot buffet.
Tip: Bring a food kit with snacks suitable for your dietary needs and preferences.
Breaks
Rest periods or breaks for performers are required:
- During inclement weather: 10 minutes every 1 hour
- There are different rules for breaks for children of different ages. Note: All minors rules apply to all minors working on set, including in the background.
- Breaks do not include the length of time it takes to travel to and from Background Holding
Wardrobe
- Bring two (head-to-toe) wardrobe choices: Wear one and bring the other.
- If you are asked to bring a 3rd outfit, you will be compensated for each additional outfit over 2. See the IPA for current rates.
- If you are asked to bring a specialty outfit (e.g., tuxedo, ballgown), you will be compensated.
- There is no harm in being prepared by bringing additional outfits! However, you will only be compensated if you were asked to bring a third or more additional outfits.
- Ensure you follow any wardrobe notes carefully and avoid any colours or patterns that Production has specifically asked you not to wear or bring to set.
- If Wardrobe loans you an item, they may keep your voucher to ensure it is returned. They will expect the wardrobe item to be in the same condition as when you received it. Make sure you retrieve your voucher at the end of the day when you return the item.
- If you’re required to be in uncomfortable footwear on set, you are permitted to bring an extra pair of travel shoes to wear from Holding to Set. Keep comfortable shoes handy and easily accessible.
Vouchers
- There is a new voucher, the Green Voucher! It replaces the old blue, pink and yellow vouchers. It can be a paper copy or could be filled out digitally. The white voucher remains unchanged but can also be supplied digitally. (Quick Reference Guide)
- Your voucher could be green, digital or white.
- Smaller white vouchers are for background performers “outside the count.”
- (“The Count” is the minimum number of background performers required to be paid at full rates per day, not including Stand-Ins, Photodoubles or 2 Special Skills/SSE.
- The Count varies from Production to Production, according to the budget and option chosen by the production.
- Any member or non-member can work on a “white voucher” outside The Count, but the rates are lower. Jobs in The Count go first to suitable and available Full Members, then Apprentices, then ACTRA Additional Background Performers, then non-union folks, based on the needs of the production.
- To protect your privacy, keep your voucher details secure while on set. It contains your personal identification.
- Wait until you return the voucher at the end of the day to fill out your SIN.
- If wardrobe is keeping your voucher because they have loaned you a costume, ensure that they have it stored in a secure location. If it is visible, mention that it needs to be secured.
Filling Out The Voucher
- If you were asked to bring three or more wardrobe choices, write the number of changes in the “Regular Wardrobe # of changes” box of your voucher.
- If you were asked to bring a specialty wardrobe item, make sure to note this in the “Specialty Wardrobe # of changes” box of your voucher. Use the Comments Section if you need more space.
- If you were asked to bring in a prop, vehicle, bike, musical instrument, or any other specialty item, make sure to note this on your voucher in the “Specialty Item/Car” box. Again, use the Comments Section if you need more space to detail specifics.
- If you were required to drive yourself to a location outside the Zone (40km from the ACTRA office), note your kilometres one way to set, double it, and write that in the mileage box. (some exceptions may apply)
Signing Out
- Take your time. Try not to feel pressured. Your voucher is your contract with the Production. Once you sign it, it means you agree to the information on the voucher. Ensure all information is entered correctly. Do not agree to, nor write, anything that is not accurate.
- Ensure the wrap time is accurate. Time spent waiting in the sign-out line is work time.
- Ensure your performance category is correct in the Category section of your voucher.
- If you have been upgraded on set, ensure this change is reflected on your voucher in the Upgrade box. If you have been given a contract for the upgrade, ensure it is filled out correctly and that the role is correct (e.g., restaurant patron).
- Lunch: “30-minute lunch”/“Paid Through lunch” or “Rolling lunch” will be noted at the top of the call sheet and should also be noted on your voucher.
- Meal penalty: if applicable, MP1 box or MP2 should be checked. The rules for when a meal penalty applies can be complicated.
- Leave the Agree or Disagree section to the very end.
- Disagreeing does not get you blacklisted from a production.
- If you are told something was agreed upon between Production and ACTRA, you can check Disagree and verify with ACTRA later.
- If you check “Disagree,” immediately email your agent and ACTRA Ottawa with the reason. This is important, as ACTRA may not receive vouchers from Production for some time, and there are time limits for disputes. Your agent should pursue the reasons for marking disagree immediately with Production.
- If given permission, take a photo of your voucher after completion. If pictures are not allowed, it is your right to maintain a separate written log that Production should sign if you request it.
Getting Paid
Payments
Production will send cheques directly to you. We recommend you put your own address on your IPA voucher. Some BG agents may ask you to put their mailing address on your voucher, but you do not have to! It’s your choice.
Understand your cheque, including:
Penalties (e.g., meal penalties and turnaround penalties)
The daily fee
Overtime rate
Travel Time rate (always the hourly rate in 6-minute increments; does not contribute to overtime)
Extra charges (e.g., prop fee, additional wardrobe changes, specialty item, etc.)
Upgrades
Please review our detailed page on UPGRADES Here
Missing a Payment?
- Respond to all requests from Production for documentation you may have failed to provide on set.
- If you were upgraded, ensure you have been provided with and filled in the appropriate paperwork and send it to your agent. If you have not received a contract for the upgrade, please ask your agent to follow up with Production.
- Still missing your payment? Your agent should be your first call. Follow these steps.
- When all monies owed have been received, pay your agent their commission as agreed in your contract, verbal agreement or booking email, plus HST if they collect it
- If you have provided all the required information to the Producer in a timely manner your payment should be sent out within 14 calendar days of your work (IPA article A3601) or 15 business days after the work day (NCA article 2602). Use payments are owed 20 days from first play or new cycle start date for the NCA.
- Late payment penalties are as follows:
IPA – 24% of Gross Fee per year = 2% of Gross Fee per month after the 14-day payment period.
NCA – Late payment penalty is $6.00/day from the date of default up to 30 business days. If payment is not received and ACTRA has notified the Engager of such, penalty payments resume at a rate of $10.00/day without limitation.
Additional Resources
ACTRAonline Member Zone: The online interface with your union. This is where you can update your address, email, agent, etc.
Working Conditions Appendix 30 of the IPA is a good quick reference to the Employer’s responsibilities to provide suitable working conditions for performers.
Child Performers (ACTRA Toronto)
- Ontario Ministry of Labour Child Performers Guideline
- Part I: Occupational Health and Safety Act and Health and Safety Measures – B. Health and Safety Measures
- Part II: Protecting Child Performers Act, 2015
- Part III: Industry Standards
HAVEN Helpline (Harassment, Anti-racism and Violence Emergency Network) is a national, bilingual critical incident reporting line available to members of ACTRA (excluding UBCP/ACTRA members), Canadian Actors’ Equity Association and the Directors Guild of Canada (DGC).
ACTRA Ottawa
ACTRA Ottawa:
The Arts Court, 2 Daly Ave.
Ottawa, ON K1N 6E2
ottawa@actra.ca
t: 613.565.2168
FAQs
Please refer to tabs above for details on all aspects of working BG. The following are some of the most common questions raised by performers in response to our IPA BG Survey.
Production is required to hire a minimum number of ACTRA members each day on ACTRA Voucher (green) when engaging BG performers. The minimum count can vary depending upon location and budget of the shoot. Generally, in Ottawa the daily minimum is 12 not including Stand-Ins and Photo Doubles.
Prior to offering engagement as Background Performers to non-members of ACTRA, the Producer shall – offer engagement to Members of ACTRA who are suitable for the engagement and who indicate that they are prepared to accept such engagement; Where full members of ACTRA are unavailable, the Producer shall first offer engagement to ACTRA Apprentice members who are suitable for the engagement and who indicate that they are prepared to accept such engagement, secondly, offer the engagement to suitable ACTRA Additional Background Performer members (AABP) who indicate that they are prepared to accept the engagement, and only then to non-members.
Green (ACTRA) vouchers are used for performers included in the daily ACTRA minimum reserved for ACTRA members. Performers on Green Voucher are paid the daily minimum (8hrs) under the IPA (C101). Those performers not included in the daily minimum are engaged on White, non-member, cash voucher and paid at the minimum hourly rate under the IPA (C101). ACTRA BG Vouchers Explained
ACTRA members may only work on White (cash) voucher if the Preference of Engagement requirements have been met for the daily Green voucher count. AABP, Members and Apprentice Members may only work on white voucher when these conditions are met. You must confirm in advance when booking that you will be working on white voucher.
While Production is required to follow Preference of Engagement, performers must also be ‘suitable’ for the position. Many factors, such as – age, diversity, availability, continuity – are factors in determining who is engaged. ACTRA monitors the daily list of performers engaged as BG to help ensure POE is being followed, however, if you believe your submission is being overlooked for some reason, please contact ACTRA Ottawa.
If an ACTRA member is rescheduled and given 48 hours or more notice, no payment is required. If you are rescheduled with less than 36 hours notice, you are entitled to 50% of your daily fee. If you receive 24 hours notice or less, you are entitled to 100% of your daily fee. If your booking is cancelled (not rescheduled) you are entitled to your full daily fee.
No. Production is only required to provide meals under specific circumstances. They must provide you with meal breaks, however, meals are not necessarily provided. For full details on meal requirements, refer to Section 14 of the IPA. You should be informed when receiving your call time details if meals are provided. It’s always a good idea to bring your own lunch and snacks.
If you have any questions or concerns about whether or not a Production is meeting its obligations under the IPA – bookings, conditions on set, payment etc., you can politely raise it with the appropriate member of the production team or contact ACTRA Ottawa.
Many performers enjoy working solely as BG , while others work in BG and Actor, Principal and other categories on a regular basis. Some agents, however, prefer that performers not take BG work as it may hinder their work opportunities in other performance categories. There is no one right answer, but it’s a good idea to consult with your agent if you have one, as they are your guide and advocate for your professional development. Reasons for doing BG work are also personal to each performer. Some find it’s a good way to experience and practice directions on set (e.g., camera ready, back to one, blocking, etc.,), while others enjoy the excitement of being on set and taking the opportunity to be a part of an exciting and enriching industry.